Privacy Policy

This privacy policy explains how The Medical Room Clinical Engineering Services and its subsidiary companies uses any personal information we collect about you when you use this website.

What information we collect

Contact information such as name, email address and telephone number

Demographic information such as postcode, preferences and interests

Other information relevant to customer

How we will use the information

We require your information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

From time to time, we may also use your information to contact you for market research purposes, but only if you have personally consented for us to do so. We may contact you by email, phone, or mail.

When submitting a form on this website, the submitted data is sent to us. We use this data to contact you in relation to your enquiry. Access to data we collect is limited to the members of our staff who require that data to perform their duties.

Access to your Information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at our contact details below.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your website.

Industry standard 

We are fully committed to complying with all industry procedures and guidelines. We regularly review and update our policy documents.

Please see below a list of relevant documents. We are happy to forward these on request:-

  • Bribery Policy
  • Customer Complaints Policy and Procedures
  • Customer Service Policy
  • Disciplinary, Dismissal, and Grievance Policy
  • Environmental Policy
  • Equal Opportunities and Diversity Policy
  • Guide for Working Contractors
  • Health and Safety Policy
  • Infection Control Safety Policy
  • Quality Policy
  • Statement of Ethics
  • Training and Development Policy
  • Privacy and GDPR Policy